Desktop Support Engineer-1

About

Description

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Help end-users resolve issues with computer hardware or software. Respond to user inquiries, troubleshoot and diagnose problems and identify solutions with IT equipment and applications.

Responsibilities

• Client & Customer Management (Internal)
• Help manage internal clients by carrying out standard activities and providing support to others
• Provide hardware, software, and end-user support for unresolved queries in line with documented procedures and service level targets to support the business effectively

Qualifications

• Grade 12/ SAQA Accredited Equivalent (Essential); MCSA, A+, N+, ITIL Foundation certifications (Essential)
• 2 - 3 years' experience in desktop support administration (Essential)

Application instructions:

• Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.